KS
Enhancing Productivity in Corporate Functions
Graduation Project at
Project Overview
This internship project was undertaken as a part of graduation project requirements for my post-graduate degree at the National Institute of Design.
The project focused on studying factors influencing productivity in corporates within the consultancy, analytics, and software services domains, with the objective of driving impact through digital transformation.
About the Organisation
Incedo is a Bay Area headquartered, consulting, analytics and technology services firm working across the Financial Services, Life Science and Communication Engineering sectors, enabling our clients to maximise business impact through emerging technologies.
During my six-month graduation project at Incedo Technologies, I worked on the project that was related to "Enhancing productivity in Corporate functions".
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My Role
My role at Incedo as User experience research and Design Strategist was
• To understand the overall system of the organization i.e its core, vision, mission and the goal and
• Come up with the models/tool/framework and road map for future strategies that is best fit the organisation that helps in enhancing productivity in corporate functions.
My Design Process
Discover
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Conducted primary research by engaging with stakeholders across levels—including leadership, project managers, pre-sales/sales, HR, finance, process excellence, and employees.
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Collected diverse perspectives to uncover productivity-related challenges.
Define
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Synthesized findings to identify key pain points.
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Mapped the end-to-end project journey to highlight bottlenecks, hindrances, and delays affecting productivity.
Develop
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Generated insights to guide concept ideation
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Explored multiple solution directions through brainstorming and quick prototyping to develop potential solutions
Deliver
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Delivered solutions for enhancing productivity productivity in corporate functions which involved
System Mapping
Ideation and Solution
Ideation
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Resource Allocation Framework:
Designed a structured model for consultancy firms to allocate talent—whether on bench or active—based on skills and project requirements.
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Cultural Leverage:
Conducted organizational culture analysis to identify creative strengths and embed best practices that directly contribute to higher productivity.
Solution
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Productivity Enhancement:
Introduced measures to build transparency and inclusivity into workflows, improving overall efficiency and accountability.
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Collaboration Models:
Proposed new ways of working that strengthen cross-team collaboration and make resources more accessible, helping projects stay on schedule.